Generate Diagnostics

You can run diagnostics on any dope.endpoint from the dope.cloud but sometimes you may need to run diagnostics from the endpoint itself.
It is possible to run diagnostics from the dope.endpoint UI.
Run Diagnostics
To get the dope.endpoint to run a set of diagnostic tests, select the 'Generate Diagnostics' option from the dope.endpoint UI. 
For Windows users, a right click on the 
 icon brings up the menu. Select “Generate Diagnostics.”
For macOS, hold down the “Option” key and click on the 
 icon in the macOS Menu Bar. Select “Generate Diagnostics.”
After selecting Generate Diagnostics, the dope.endpoint will run a set of tests. It will gather all internal logs and relevant OS Logs.
On Windows this will save to the Desktop. 
On macOS this will save to the Downloads Folder.
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Enable Debug Mode
On occasion, it may be required to place the dope.endpoint logging level to trace. This is simply done by selecting the Enable Debug Mode from the dope.endpoint UI. 
For Windows users, a right click on the 
 icon brings up the menu. Select “Enable Debug Mode.”
For macOS, hold down the “Option” key and click on the 
 icon in the macOS Menu Bar. Select “Enable Debug Mode.”
Once the problem has been solved, the dope.endpoint logging level can be returned to Error level by selecting the same option in dope.endpoint UI that is now called “Disable Debug Mode.”

Last modified 1mo ago