Endpoint Manager View

The Endpoint Manager View lets you see all of the dope.swg endpoints installed across your organization, allowing you to keep track of your users at a glance.

All of your organization’s users who have successfully installed dope.swg are listed on the Endpoint Manager View.

The Endpoint Manager View

The Endpoint Manager View lets you see:

• Device Name: The name of the device running the dope.swg endpoint.

• Status: The current status of the dope endpoint. The endpoint will display the endpoint as healthy, error, disabled, or dormant.

  • Healthy: The dope.swg endpoint is working, with no errors.

  • Error: The dope.swg endpoint has an error and is not working.

  • Disabled: The dope.swg endpoint has been put into disabled mode by the admin

  • Dormant: The dope.swg endpoint has not sent a health check for more than seven days. These devices are removed from the view if a health check is not received for 28 days.

• User: This shows the email address of the user currently logged in to the device. Where users and groups have not been imported this will be the logged-in user.

• Policy Assigned to User: This shows the dope.swg policy you are currently assigning to the selected user and which is being applied on the endpoint.

• Last Seen: The last time the dope.swg endpoint sent a health check to the dope.cloud.

• Endpoint Version: The version of dope.swg currently installed on the selected device.

• Debug Mode: If the dope.swg endpoint is currently running in debug mode, it will be indicated by the icon in the status column.

• Location: The current location of the device.

Endpoint Count

When the Endpoint Manager View initially opens there’s a count of all of your organization's endpoints and their current states.

• Total MacOS Endpoints: Total number of endpoints running on macOS

• Total Windows Endpoints: Total number of endpoints running on Windows

• Total in Error: Total number of endpoints in an Error state. Select individual Endpoints to see the type of error.

• Total Disabled: Total number of endpoints that have been manually disabled.

• Total Uninstalled: Total Endpoints that have been uninstalled.

• Fallback Mode: Total endpoints in Fallback Recovered state.

• Connected for Updates: Total Endpoints that are connected and able to receive updates.

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Individual Device

If you select an individual device, the Endpoint Manager View will show you additional information, alongside the device name and last seen time.

• Processor Type: The selected device’s processor type.

• OS Version: The operating system that the selected device is running.

• Status: Where the endpoint is in error you can see the type of error:

  • DopeRedirector is not running.

  • DopeRedirector is running but bypassing all traffic.

  • Agent is running but inactive.

  • Agent is in an Error state.

  • Agent is not running.

  • Fallback Recovered. This indicates that the dope.endpoint has been in Fallback mode at least once in the last 24 hours but has recovered.