macOS UI

Clicking on the dope.security UI will give you access to further information on your endpoint. Basic click for basic information, Option ⌥ + click for more detailed information.

Basic dope.endpoint Information

If your endpoint user basic clicks on the DS icon in the macOS Menu Bar, they can see basic information on the dope.endpoint running on their device.

• Last Policy Update: Shows the date and time of the last policy update sent to the dope.endpoint from the dope.cloud.

• User Identity: When OIDC authentication is enabled this will show the email used by the user to verify their identity. Where OIDC is not enabled this will show the Logged-in User in the following format: <Domain>/<User Name>.

• About: Displays the version of the dope.endpoint running on the device.

Policies are automatically pushed from the console to the endpoint. When the icon appears next to “Policy updated...” this indicates the last policy update included a policy change for the logged-in user.

To make sure you have the latest policy from the dope.cloud, you may select “Policy updated...” and it will fetch a policy push.

Advanced dope.endpoint Information

If you Option ⌥ + click on the DS icon in the macOS Menu Bar. more advanced information and options will be displayed.

As well as displaying the same basic information, the advanced information extends to show the following details:

Account Detail:

• Tenant: The name of the organization’s dope.cloud tenant

• Provider: The service provider being used (either Google or O365)

• Type: The organization’s current license type (In Trial, NFR, or Licensed)

Status: The current status of the dope.endpoint

• Healthy: dope.endpoint is working with no errors

• Error: dope.endpoint has an error and is not working

• Disabled: dope.swg endpoint has been put into disabled mode by the admin

• Fallback: If the agent is ever in Fallback Mode it will be shown next to the Status

  • Enable Debug Mode: If there's a need to debug an issue, this option will put the dope.endpoint into trace level logging. Use the same option to return the dope.endpoint to Error Level logging.

  • Generate Diagnostics: Selecting this option will get the dope.endpoint to run a set of tests and to save the results, along with an extensive set of logs, to the user's desktop.

  • Disable Endpoint: This option can be used to disable the endpoint. The anti-uninstall password will be required for the dope.endpoint to be disabled.

The dope.cloud is kept up to date with the dope.endpoint status. It is still possible to re-enable the dope.endpoint from the Endpoint Manager View (see: Disable Endpoint).