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A dope.swg endpoint that has not sent a health check for more than 7 days is considered to be “dormant.”
A dope.swg endpoint in a dormant state for 28 days will be deleted from the Endpoint Manager View. It will no longer be counted as an active device in your organization.
If a dope.swg endpoint is uninstalled from a device, the endpoint sends an uninstalled health check to the dope.security cloud. On receipt of this health check, the endpoint is deleted from the Endpoint Manager View. It is also no longer considered an active device in your organization and is removed from your active device count.