Multi-Tenant Support for MSPs

Dope Security supports Managed Service Providers (MSPs) that manage security for multiple customers. As an MSP, you can access and manage several customer tenants using a single admin identity, and switch between them without needing separate logins.

How It Works

Multi-tenant access is achieved by adding your MSP domain email address as an admin to each customer tenant you manage. Once added, that single email can be used to log in and access any tenant it has been granted admin rights to.

Setting Up a Customer Tenant

To onboard a new customer under your MSP:

1

Create the tenant using the customer's domain

Each customer tenant must be set up with the customer's own domain — not your MSP domain.

2

Add your MSP admin email as an admin in the customer's tenant

This grants your MSP admin account access to that tenant, alongside the customer's own admins.

Repeat this process for each customer tenant you need to manage.

Logging In and Switching Between Tenants

When you log into fly.dope.security using your MSP admin email, you'll be prompted to select which customer tenant you want to access for that session.

If you need to switch tenants during a session:

1

Select the login icon

Select the login icon in the top-right corner of the screen.

2

Choose a tenant

Choose the tenant you want to switch to from the list of tenants associated with your MSP admin email.

All tenants you've been added to as an admin will appear in this list, letting you move between customer environments without logging out or using multiple credentials.